Our Mission is to improve the quality of life of the people in the communities we serve through healthcare and education.  We are dedicated to excellence and to providing each individual the most appropriate care in the most appropriate setting.  In the spirit of Seventh-day Adventist healthcare ministry, we strive to be innovative and to convey God’s love in a caring environment.

The Middletown campus is designed and staffed to be a patient focused and team oriented environment.  While positions have specific job descriptions which define functions and qualifications, the expectation at Middletown is that jobs not requiring specific licensure, certification, experience, or technical skills can be done by anyone at any time to meet a need.

Based on this, below are additional requirements for all staff working at the Middletown Campus:

• Provides a caring, collaborative, and flexible environment in which patients receive care and staff find meaningful work
• Displays a willingness to assist co-workers
  • Jobs that require specific licensure or certification will not be delegated to non-licensed/certified staff
  • Staff asked to perform specific skilled tasks will be provided the necessary education and resources to do so
  • All staff are expected to assist with the following as needed (not an all-inclusive listing):
    • Visitor way-finding
    • Answering phones
    • Collecting trash
    • Making beds
    • Stocking supply cabinets
    • Stocking linen cabinets
    • Patient transport
    • Wheelchair retrieval
    • Patient Food and Refreshment

Responsibilities

• The Health Unit Coordinator (HUC) and Health Unit Coordinator Monitor Technician (HUC/MT) serves as a member of the interdisciplinary team
• The HUC collaborates with unit leadership in coordinating the day to day activities of the patient care unit; this includes the process of patient records and ongoing communication with nursing staff, physicians and interdepartmental personnel
• The HUC serves as a resource for physicians and other members of the health care team for the electronic medical record; the incumbent plays an integral role in the patient care experience and both directly and indirectly impacts the perception of care
• Health Unit Coordinator / Monitor Technician have additional responsibilities related to telemetry monitoring
• The Health Unit Coordinator/Registrar serves as a member of the interdisciplinary team

• The HUC/Registrar collaborates with unit leadership in coordinating the day to day activities of the patient care unit      

• This includes the processing of patient records and ongoing communication with nursing staff, physicians and interdepartmental personnel

• The HUC/Registrar serves as a resource for physicians and other members of the health care team for the electronic medical record

• The HUC/registrar facilitates the patient intake process by performing accurate data entry of patient demographic and insurance information for patients and reviews insurance benefits and upfront patient appropriate liability when required at each encounter to ensure accurate and complete billing

• She/he plays an integral role in the patient care experience and both directly and indirectly impacts the perception of care

• The HUC/Registrar reports to the Clinical Nurse Manager and Manager of Patient Access

Requirements

• High School Graduate or equivalent
• Successful completion of Health Unit Coordinator training
• Health Unit Coordinator/Monitor Technician: Successful completion of EKG monitor training