Kettering Health Network

  • Admitting Rep.- Part Time - Nights- FSED

    Posted Date 2 weeks ago(7/6/2018 12:26 PM)
    Job ID
    Job Location
    Job Category
    Patient Financial Services
    Job Type
    Third Shift
    # of Openings
  • Overview

    Are you looking to join and engage in a customer service orientated role in the healthcare industry?


    Kettering Health Network is looking for a Patient Access Admitting Representative to join their Patient Access Department and engage in providing patients with expert guidance while navigating the registration process.

    Responsibilities & Requirements

    Job Responsibilities


    Patient Access Admitting Representative position’s major duties include, but are not limited to the following:

    • Registering out-patient, emergency, and in-patient guests while demonstrating strong guest relations and exceptional customer service
    • Reviewing all scheduled outpatient visits prior to service to insure that all patients have been screened for discounts
    • Ensuring that payer sources and payment arrangements and options have been discussed
    • Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
    • Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
    • Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
    • Communicate effectively with hospital staff and patients on a regular basis

    Job Requirements

    • High School graduate or equivalent.

    Preferred Qualifications

    - Previous registration/medical office experience 
    - One year customer service experience
    - Excellent written and oral communication skills
    - Computer literate and very strong with Excel
    - Ability to work collaboratively with team members


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